FAQ

I just purchased, but can’t remember my members access details

Your login details have also been automatically sent to you in your members welcome letter. 

Please make sure that the email isn’t spam blocked or in your junk mail folder. When you do locate it, add the email address to your ‘safe senders’ list!

What is your returns procedure?

For digital purchases, we have a 60 day money back guarantee. For physical products, we accept returns within sixty days of placing your order. All returns need to be mailed to Vervante Returns, 400 North Geneva Road, STE C, Lindon, UT 84042.

How long will it take for my order to get to me?

Digital orders are delivered instantly after payment is received, and are also emailed to you. You may like to double check your promotions inbox to check your login information has not been sent there. 

Physical product purchases will be processed in three to five business days.

Your order will be entrusted with USPS and may take up to 21 days and you will receive a shipping notification once your package has been sent which will contain your tracking number.

What does it cost to ship my order?

For all US purchases the shipping and handling costs are $8.25, for all Canadian order $14 and international purchases $25.